List of all BMC Remedy ARS errors

All BMC Remedy AR Server messages with detailed description and developers comments.

Show/Hide menu


Unable to connect to the SQL database. Please ensure the SQL database is running or contact the Database Administrator for help.


An error occurred when the system tried to open a connection to the SQL database. An accompanying error message provides details.

The ar.conf file (UNIX) or the ar.cfg file (Windows) file contains definitions for the environment variables to set for each database. The value for Dbhome-directory, applicable only to UNIX, is the directory of the database server or client installation on the UNIX computer where AR System is installed. The names of other needed settings begin with the name of the database (for example, Sybase-Server-Name or Oracle-SID). Make sure that these values are correct. If you moved your database or changed these parameters, update the requests in this file and then restart the arserverd process.

Community comments: