List of all BMC Remedy ARS errors

All BMC Remedy AR Server messages with detailed description and developers comments.

ARERR 6490108

You must enter the Login ID, First Name and Last Name in order to select a Template with Support Groups.

Description:

active link: CTM:PPT:Select_108_CheckChildSG-E

You must enter the Login ID, First Name and Last Name in order to select a Template with Support Groups.

Since the Log File Name field is not specified, the default file location and file name will be used for logging.

At least one of the following fields: Contact Company, Last Name, Phone Number, must contain a value in conjunction with the First Name to perform a search. Enter a value in any one of these fields, then click Search.

There are no Support Groups or Support Group Aliases that match the search criteria.

There were no Groups found using Automated Routing. You will need to manually select a group. Automated Routing is selected based on the following criteria; 1) Contact Information, 2) Incident Location, 3) Operational Categorization, 4) Product Categorization and/or Product and 5) Service Type.

In order to apply a template to an incident, please enter a template name and press "Enter" on Template field to select a template.

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