To auto create a problem investigation, the following fields must be defined. PBM Template ID = $1000005604$ Status=$7$ Impact=$1000000163$ Urgency=$1000000162$ Location Company=$301389375$ Investigation Driver=$1000000798$ Support Company Pblm Mgr=$1000000834$ Support Organization Pblm Mgr=$1000000835$ Assigned Group Pblm Mgr=$1000000837$
Description:
active link: PBM:PTU:Select_102_RqdFldsTemplate-E
35$ Assigned Group Pblm Mgr=$1000000837$
active link: PBM:PTU:Select_102_RqdStatus-E
To auto create a problem investigation, the status must be set to Under Review.