All BMC Remedy AR Server messages with detailed description and developers comments.Show/Hide menu
A time-out occurred while data or structures in the database were being updated. In most cases, the operation is performed after the time-out. Verify that the updates were made, and retry the operation if necessary. Because this error occurs on update, it can be associated with a filter action.
If this error recurs, use ARAPILOGGING and client workflow logging to identify the API call and SQL statements associated with the error. If you contact Customer Support for assistance, provide the filter, API, and SQL logs containing these SQL statements. (For logging information, see the Optimizing and Troubleshooting Guide.)
Ask your database administrator to review the performance of the database. The performance of the AR System server during database updates depends on the performance of the database. BMC strongly recommends that AR System administrators work closely with database administrators to make sure optimum database tuning.