All BMC Remedy AR Server messages with detailed description and developers comments.
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The server could not open the access control server cache file (server.ar). This file is in the database directory referenced by the Server-directory setting in the ar.conf file (UNIX) or the ar.cfg file (Windows).
Make sure that the directory setting is correct. If it is correct, look in that directory for the file. An associated error message explains why the file was not opened. If the file is not present, restore the file from a backup. Verify the permissions on the file to make sure that the user running the arserverd process has read and write access. Update ownership or permissions as needed.