List of all BMC Remedy ARS errors

All BMC Remedy AR Server messages with detailed description and developers comments.

All message types:

You do not have permission to move to the status of "$7$".

The selected categorization has been successfully related to $1000000001$.

There are no entires in the Operational Catalog with a value of '$1000000063$'. Please try another selection.

You currently have a functional role for the support group $302016600$. You must delete all functional roles before deleting the support group relationship.

You are currently related to shifts within the support group $302016600$. You must delete all shift relationships before deleting the support group relationship.

You must belong to a least one 'Enabled' Support Group. If you are attempting to add a new Support Group Relationship and delete the current one, please add the person to the new Support Group first and then delete the current Support Group Relationship.

Either the Role '$1000000172$' can't be found in the SYS:Menu Item table, or no system value has been assigned to it, please reselect using the menus.If this error message still appears, please contact your administrator.

The Support Group Functional Role you are attempting to add already exists.

The following fields are required for adding a support group: Company, Support Organization, Support Group, Relationship Role

The Support Group/Shift Relationship you are attempting to add already exists.

Note: Because the 'Availability' field is set to "No" on $1000000017$'s Person Profile, the Support Group Relationship has been created with 'Availability' set to "No". This entry will NOT be set to "Yes" when the 'Availability' field on the Person Profile is set back to "Yes". This is a manual process.

'Status' is a required field for this operation.

'Status' is a required field for this operation.

A " - Global -" relationship has been designated for this operational categorization. No further relationships are required.

Operational Categorization Tier 1 is a required field. Please select a valid Operational Categorization Tier 1 before saving the record.

The value(s) for this entry violate a unique index that has been defined for this form.

The value(s) for this entry violate a unique index that has been defined for this form.

The operational category has been successfully added.

To search using vendor first name, you must also complete at least one of the following fields: Vendor Company, Vendor Last Name, Vendor Phone Number. Enter a value in any one of these fields, then press ENTER.

You do not have permission to create a Broadcast. You must have a Functional Role of "Broadcast Submitter".

You do not have permission to create a Broadcast.

Select another Assigned Group before you search for another assignee.

The incident was reopened. To see which of the incident requests opened it, view the relationship.

There are no companies that begin with, or that have an alias name that begins with, """$1000000082$""". Retype the company name or select the companyname using the menu provided.

There are no Support Groups or Support Group Aliases that match the search criteria.

No people match the search criteria entered in the Company, Last Name, First Name, and Phone Number fields.

There are no people related to a CI with an asset tag of, """$1000000109$""".

The maximum weight of $1000000175$ has been reached. The Priority Weight cannot be increased further.

Select the entry to view in the Tasks and Task Groups table, then click View

To view an assignment problem script, a valid assigned group must be selected.

At least one of the following fields: Contact Company, Last Name, Phone Number, must contain a value in conjunction with the First Name to perform a search. Enter a value in any one of these fields, then click Search.

The search failed to find your default support group, because you are not currently associated with a support group. Notify your group administrator.

To generate an incident, you must manually select a contact. This is because, you do not have a support entry in the CTM:People form. The contact information is not populated and the incident number is not generated.

The current assigned group is currently the owner of this incident.

There were no Groups found using Automated Routing. You will need to manually select a group. Automated Routing is selected based on the following criteria; 1) Contact Information, 2) Incident Location, 3) Operational Categorization, 4) Product Categorization and/or Product and 5) Service Type.

Your default support group has no favorite groups defined. Notify your administrator.

The incident template is applied.

The categorization is applied.

When performing a Modify All function, do not use the Clear All fields option located under the Edit menu on the User Tool Menu Bar. If you need to Clear All fields, close the Modify All Window, then reopen it.

Your default support group relationship entry, currently set to support group """$1000000067$""" , is marked unavailable. To use this function, you needto mark the support group available to use this function.

The summary and details are applied.

The incident number is required for this function to work. To generate an incident number, select a contact.

An incident summary is required before you can copy related relationships. Type an accurate summary, then click Search.

The script is applied.

The solution entry is applied.

The contact's profile status is currently """$1000000118$""".

The known error is applied.

The incident number is required for this function to work. You can generate an incident number by selecting a contact for this incident.

The Effort Time clock is used to measure Effort Time for the current assignee. The clock cannot be used unless the assignee field contains an entry fromthe menu.

The incident is not saved.

You must be a Support Staff member with either the 'Incident Master', 'Incident User' or 'Incident Submitter' permission group in order to Submit an Incident. Notify your administrator if you require access.

You must belong to either the Incident Master or Incident User permission groups and you must be a Support Staff member to perform a Modify All action.

You performed a Contact Search function while in Search Mode. If you want to create a New Incident, copy this information into a New Incident Window using the Copy To New function. From the toolbar menu, choose Edit > Copy to New or press Ctrl + T.

You cannot modify incident """$1000000161$""", because it is a duplicate of incident "$1000000875$". Modifications must be made to the original incident.

This incident was reassigned by another user while you were modifying it. You cannot save your current changes. To apply your changes, reopen this incident in a Modify window.

The Owner fields (Owner Support Company, Owner Support Organization and Owner Group) always require an entry after submission. Specify the owner using the menus.

You do not have the authority to modify incident, """$1000000161$""". You must be a member or an associate member of either the owner group ($1000000066$) or the assigned group ($1000000068$).

You do not have permission to modify incident """$1000000161$""". You must be a member of owner group, $1000000066$ with the functional role of either support group manager or support group lead.

You do not have authority to modify the ownership for incident """$1000000161$""". To modify the ownership fields, you must be a member of the owner group, $1000000066$.

You cannot submit this request because you do not have access to information for either $1000000082$ or $1000000001$.

You cannot submit this request because you do not have access to information for $1000000001$.

The resolution product categorization information is invalid for the specified company, "$1000000001$". Use the menus to select this information.

The incident location information is invalid. Use the menus on the Region, Site Group, and Site fields or the type ahead return function on the Site field to select this information.

The incident location information is invalid. Use the menu on the Region field to select this information.

The incident location information is invalid. Use the menus on the Region and Site Group fields to select this information.

The operational categorization information is invalid for the specified company, "$1000000001$". Use the menus to select this information.

The product categorization information is not valid for the specified company, """$1000000001$""". Use the menus provided for these fields to select this information.

The Assigned Group fields are not valid. Use the menus provided for the Support Company, Support Organization and Assigned Group or the type ahead return function on the Assigned Group field to select this information.

The assigned group fields are invalid. Use the menus for the Support Company, Support Organization, Assigned Group and Assigned Group Shift fields or the type ahead return function on the Assigned Group field to select this information.

The Assigned Group fields are not valid. Use the menus provided for the Support Company, Support Organization, Assigned Group and Assignee or the type ahead return function on the Assigned Group or Assignee fields to select this information.

The Assigned Group fields are not valid. Use the menus provided for the Support Company, Support Organization, Assigned Group and Assignee or the type ahead return function on the Assigned Group or Assignee fields to select this info.

The Owner Group fields are invalid. Use the menus with the Owner Support Company, Owner Support Organization, and Owner Group fields or the type ahead return function on the Owner Group field to select this information.

The Owner Group fields are invalid. Use the menus with the Owner Support Company, Owner Support Organization, Owner Group, and Owner fields or the type ahead return function on the Owner Group field to select this information.

The responded date cannot be set to a date/time that is earlier than the reported date.

Select the contact by using the Return functions or by clicking Search.

The Resolution Categorization Information is invalid for the specified company, """$1000000001$""". Use the menus to select this information.

The cause information is invalid for the specified company, "$1000000001$". Use the menus to select this information.

The Vendor Group fields are invalid. Use the menus with the Vendor Company, Vendor Organization, and Vendor Group fields or the type ahead return function on the Vendor Group field to select this information.

This incident was made a duplicate of incident """$1000000875$""" after you retrieved it. The status was set to """$7$""" with the status reason set to, """$1000000881$""".

This incident was made a duplicate of incident """$1000000875$""" after you retrieved it. The status is set to """$7$""". The Service, Product and Resolution fields are set to the original incident's values.

This incident was made a duplicate of incident """"$1000000875$"""" after you retrieved it. The Service and Product Categorization fields were set to the original incident's values.

This incident was made a Duplicate of Incident """$1000000875$""" after you retrieved it. The status and status reason fields were reset and the Service, Product, and Resolution fields were set to the original incident's values.

This incident is a duplicate of incident """$1000000875$""". The status of this incident cannot be changed to """$7$""", because the original incident's status is """$1000000836$""". To work on this incident, delete its duplicate association.

This incident is a duplicate of incident """$1000000875$""". It's in the"""$1000000150$""" state, because the original incident's status is """$1000000836$""". To work on this incident, delete it's duplicate relationship or work on the original.

The incident cannot be submitted in the "$7$" state unless you are the assignee. The status will be set to assigned.

The incident can't be set to the New or Assigned states. Because you are the Assignee, the Status must be manually set to In Progress , to work on the incident now, or to Pending - with a status reason - if you intend to work on it later.

You do not have permission to move to the status of "$7$".

The incident cannot be moved into the "$7$" state, because the assignment has changed. The status will be set to assigned.

The Assignee field must contain a value. Choose an assignee from the associated field menu, then save the Incident.

The incident location information is invalid. Use the menu on the Region field to select this information.

The Status Reason field requires a value when the status is either pending or resolved. Select the status reason from the menu.

The resolution or resolution category field is required when the status is either resolved or closed.

The reported to vendor date and time cannot come after the current system date and time. Correct the date and time, then save the incident again.

The reported to vendor date and time is required when a vendor group is selected for assignment. Provide the date and time, then save the record.

The vendor responded date cannot come before the reported to vendor date. Correct the date and time, then save the record again.

The vendor resolved date cannot be prior to the vendor responded date. Correct the date and time, then save the record.

You do not have the permission to modify the Reported Date fields These fields will be reset to their original value.

The reported date cannot be set to a date or time that comes before the last resolved date.

The last resolved date cannot be set to a date or time that is earlier than the reported date.

The ownership for this incident can not be established. Select an owner group manually from the menus located on the Assignment tab.

'Last Name' must contain a value in order to search for a contact. Enter the complete Last Name or partial leading Last Name of the individual and press the <Enter> key.

The Relationship Type is required in order to Relate entries. Select an relationship type from the 'Choose an Relationship Type' menu then click on the[Relate] button.

To search on the first name, you must also complete the last name. Type a last name, then press ENTER again.

There are no Companies that begin with or that have an alias name that begins with "$1000000001$". Re-type the name of the Company or select the Company name using the menu provided.

There are no People that match the search criteria entered.

To relate an entry to a $1000000211$ record, first search for the Person using the fields provided. When the Person is found select the entry from thetable, then press the [Relate] button.

At least one of the following fields: 'Company','Full Name', 'Phone Number', or 'First Name' in conjunction with 'Last Name' must contain a value in order to perform a search. Enter a value in any one of these fields and press the Search button again.

This $1000000211$ record is already related to the current $1000000641$ record.

To search on the first name, you must also complete the last name. Type a last name, then press the Search button again.

$301389438$ $301389297$ $301389437$ has been related to the $1000000641$ ( $1000000206$ )

The combination of Message Tag "$1000000135$" and Locale "$160$" already exist. If you are creating a new locale for a shared Message Tag, please enter a different Locale.

Records in the SYS forms can only be removed from the "Delete" status.

The 'From Status' and 'To Status' must be different. If the intent is to prevent the creation of records with the 'To Status' then leave the 'From Status' blank.

Records in the SYS forms can only be removed from the "Delete" status.

There are no Cities that begin with "$1000000004$". Re-type the name of the City or select the City name using the menu provided.

There are no Sites or Site Aliases that match the search criteria.

The 'Work Info Type', 'View Access', 'Locked' and 'Description' fields are required in order to Add a Work Info Entry. [Choose a Work Info Type from the menu provided, select the View Access and Secure Log, enter a brief Description and press the [Add] button again.]

Work Info fields have been updated.

Work Info fields have been updated.

You do not have permission to move to the status of "$7$".

When defining a Product within the Product Catalog, both the 'Product Name' and 'Manufacturer' are required fields. Please enter the missing field and re-save the transaction.

The current product is already related to "- Global -". You must remove the Product Company Relationship before this 'Admin Action' can be performed.

An entry with this Product Categorization and blank Product Name already exists. Please enter a Product Name and Manufacturer or enter a different categorization.

An entry with the product categorization, product name and product manufacturer specified already exists. Please enter a different product name or different product manufacturer.

The 'Product Model/Version State' and 'Requires Contract' Fields are required.

You must select an assignment entry when the assignee exists. You can only update the effort duration for an assignment entry when you are the assignee.

The assignee already exists in the Assignment Log for the selected assigned group.

You do not have permission to move to the status of "$7$".

The selected categorization has been successfully related to $1000000001$.

To delete a relationship entry, you must first select it from the Relationship table, then click Delete.

Your ID does not have permission to broadcast the current change. Your ID must have the functional role of broadcast submitter.

You do not have permission to broadcast the current change.

Click Clear beside the Change Coordinator field to clear assignment information, then use the field to search for a Change Coordinator.

There are no support groups or support group aliases that match the search criteria and that include members in the functional role of Change Manager orChange Coordinator.

Both the impact and urgency fields must contain information. Specify values for both of these fields before saving the request.

The following requester fields require information: First Name, Last Name, Company, Support Group, and Organization.

There are no impacted areas currently attached to this change request. Enter a value on the Impacted Area tab before saving the request.

A change reason is required for changes with a risk level of "$1000000180$".

An attachment is required for changes with a risk level of "$1000000180$".

The Summary field requires information for all infrastructure changes.

The Infrastructure Change is currently active and the Impact and Urgency may not be changed.

To search on the first name, you must also complete the last name. Type a last name, then press ENTER again.

No actual end date exists for the task selected, no date will be chosen.

The search failed to find your Default Support Group because your ID currently is not related to any Support Groups. Have your group administrator create a Support Group relationship.

The selected default group contains no members assigned the Infrastructure Change Manager or Infratructure Change Coordinator Role. Select a differentgroup for the Infrastructure Change Coordinator.

You must provide scheduled dates when a change is moved past the Planning In Progress state.

No change manager group could be found. Manually select a group from the menus. If no group with an individual in the functional role of infrastructurechange manager is defined, notify your System Administrator.

Your default support group relationship entry, currently set to Support Group "$1000000067$", is marked unavailable. Change this to available before executing this function.

No Favorite Groups have been defined for your Default Support Group. Favorite Groups may be created by your Support Group Admin from the CTM:Support Group Form.

The search failed to find a support group because, either your ID is currently unavailable for assignment or it has not not been assigned the functionalrole of infrastruture change manager or Coordinator. Use another method to assign the change request.

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