List of all BMC Remedy ARS errors

All BMC Remedy AR Server messages with detailed description and developers comments.

All error messages:

This conditon has sub-questions. Please delete the sub-questions before deleting this condition.

There is already a variable related to the current PDT with the specified name.

Cannot modify the locale of the null locale entry.

There is already a category defined with the same name and locale for category level 1.

There are Service Request Definition using this category. Cannot delete this category.

Please unrelate the task templates, in order to change the company.

The service request you have selected is deployed and online. Online service requests cannot be modified. Please contact your Request Catalog Manager,so that the service request can be taken offline. Once you have completed your changes, the Request Catalog Manager will need to turn it online again.

The subcategories for this category should be deleted before this category can be deleted.

You must specify a condition qualification.

You cannot modify a request while it is waiting for approval.

Select the rule type (Company or Group), before saving.

Import/Export utility is not supported on the web. Please use AR User tool to run the utility. This window will be closed.

Copy To New not available

The qualification provided has exceeded the limit for the number of characters allowed. Update the qualification so that it does not exceed 255 characters. The following characters exceed the limit: $1000000058$

You cannot modify a cancelled suggestion.

Cannot delete a null locale entry where other locales are present. Please delete the other locales first.

Only members of the Work Order Master groups may access the Work Order form. Notify your administrator if you require access.

No mapping has been specified for the SR Field option.

No mapping has been specified for the Question option.

Please select a Service CI from the menu provided.

The Service CI selected is not a valid selection, please select from the menu.

You are not allow to remove the selected relationship since it is the Service CI of the Work Order.

No mapping has been specified for the Text option.

The SR Field you are mapping is required and cannot be set to NULL.

The specified Display Value and/or Stored Value already exist for this question.

The specified Display Value and/or Stored Value already exist for this question.

Displayed Value and Store Value are both required fields.

Displayed Value and Store Value are both required fields.

Displayed Value and Store Value are both required fields.

The qualification is invalid. Please fix the qualification.

Please enter in a full or part of an Assigned Group name to search.

Select the Support Company before adding the Support Group Name

Max Survey Questions of $302975100$ has been exceeded.

Cannot delete a null locale entry where other locales are present. Please delete the other locales first.

Wrong action: $301311700$ OBO ID input: $1000000059$

Validation of the OBO User requires a value in the 'OBO Login ID' field

Cannot delete a null locale entry when non null locale disp properties exist. Delete the non locale entries first.

Cannot delete a null locale entry where other locales are present. Please delete the other locales first.

Cannot delete a null locale entry when non null locale disp properties exist. Delete the non locale entries first.

This SRD already exists for this locale. Please select a new Locale.

Please enter the Category 1 information.

Please enter the Category 2 information.

Please enter the Category 3 information.

You cannot delete an internal Process Definition Template.

You cannot delete an internal Application Object Template.

The qualification $304247320$ is invalid. Verify the qualification and make sure the syntax is correct.

Please enter a package name.

Please choose a Company.

Please enter a package group.

Please enter the work log note were you see <Type your work info in here>

In order to add work info , you should have a work order ID.

In order to add a work info, you need to select a Service Request

You have to select a value for Locked and View Access fields

Please enter a valid catalog manager name. Use menu attached to the Name field to select a valid catalog manager for the selected company.

There is another package with the same name, for the specified company. Please choose a different name for this package.

You do not have permissions to modify this work order.

You must enter a price.

You must add at least one package.

You must select a navigational category.

Cannot modify a People Entitlement Definition as no instance id was supplied.

Cannot modify an SRD Entitlement Definition as no instance id was supplied.

Select the type of record to relate to this Work Order entry from the menu on the Record Type field, then click Create.

A solution entry can only be created from an existing work order.

Cannot delete an Entitlement Rule as no instance id was supplied

Cannot delete a PED as no instance id was supplied

Cannot delete an SRDED as no instance id was supplied

To perfom a search, one of the Search Criteria fields must contain an entry.

The search did not find a support group because you are currently unavailable for assignment, or you are not related to a support group. Notify your administrator.

No groups were found using automated routing. Manually select a group.

You must specify a Start Date.

The specified Category 2 does not belong to Category 1 hierarchy

The specified Category 3 does not belong to Category 2 hierarchy

It is not possible to modify an Entitlement Rule directly. Instead, you must delete the rule and create a new one.

This PED is set to be changed to type 'Company', but no Company information has been supplied.

This PED is set to be changed to type 'Advanced Qualification', but no qualification has been supplied.

This PED is set to be changed to type 'AR Username', but no user id has been supplied.

This PED is set to be changed to type 'Location', but no region information has been supplied.

This PED is set to be changed to type 'Entitlement Group', but no group id has been supplied.

The qualification $304257870$ is invalid. Verify the qualification and make sure the syntax is correct.

Please Set the SRD Approval Flag

Please set the Override Approval Settings Flag to pass the SRD Approval Values.

Enter the work log 'Note'

The RO Dataset ID and RO Recon ID must be provided to delete/offline/online a SRD.

The PED cannot be deleted, because it is currently being used in at least one Entitlement Rule.

The SRDED cannot be deleted, because it is currently being used in at least one Entitlement Rule.

You must select a Type.

Insufficient Navigational Categoires data was supplied. Please contact your administrator.

Title is a Required Field.

Description is a Required Field.

No Service is found with the value entered. Please enter valid Service name.

Cannot delete a null locale entry when non null locale disp properties exist. Delete the non locale entries first.

The Find Process Defaults section requires that at least Title, Description, or both are selected.

The Find Service Requests Defaults section requires that at least Title, Description, or both are selected.

At least one of the check boxes "Title" and "Description" should be selected before performing a search.

The Request Manager Group fields are invalid. Use the menus for the Support Company, Support Organization, Support Group Name, and Request Manager fields to select this information.

The Request Assignee Group fields are invalid. Use the menus for the Support Company, Support Organization, Support Group Name, and Request Assignee fields to select this information.

To modify a Service Request Definition, either the SRD Instance Id or the Requestable Offering Instance Id must be provided.

The SRD Instance Id provided is invalid

The RO Instance Id provided is invalid

The articles you have selected are assigned to more than one assigned group. Reselect the articles that are assigned to one group.

Article $302300750$ is already related to Article $302300723$ with the "$302300739$" relationship type.

You have changed the search criteria since your last search. Before you continue, click the Search button to refresh the search results in the Articlespane.

Select the relationship to delete.

Enter a valid Assignee ID value.

Enter a valid Owner ID value.

BMC Remedy Knowledge Management does not support the Relationship Type "$302300739$". Contact your System Aadministrator for further assistance.

Relevancy for the current knowledge article cannot be updated because a newer draft version exists that cannot be accessed. Contact your administrator for further assistance.

""$302300499$"" is not a supported language. Select a language from the list.

The "Created Date To" value cannot be earlier than the "Created Date From" value.

The "Modified Date To" value cannot be earlier than the "Modified Date From" value.

The Owner must have either the Knowledge User or Knowledge Admin role.

You must enter the Company value.

No content fields have been selected for indexing.

You must enter the required fields.

This File System Path has already been registered.

This source name is already in use.

This form has already been registered.

You must select a mapping type.

You must choose a knowledge base item.

You must choose a source type.

User does not belong to any support group.

Invalid Assignee user name. User is not in the People form or you do not have permission to the user's information.

Current Assignee Group field is empty. Select the Support Group name manually or use Auto Assign.

Invalid Owner user name. User is not in the People form or you do not have permission to the user's information.

Current Assignee User is missing. Select a user manually.

Select an update request.

The article is in review status. You must be in the Article's Assignee Support Group.

This article is in review. You must be in the article's Assignee Support Group to modify or assign.

A newer version of this article exists. You must cancel the new version before you can cancel or retire this article.

Knowlege Submitter and Knowledge Viewer cannot modify articles.

$-1$ is not a member of any support group.

No existing update requests can be viewed.

The Owner Group/Assignee fields are invalid. Use the menus for the Owner Group and Owner fields to select this information.

Invalid Article Owner parameter. Both Article Owner Group and Article Owner Name/Login ID should contain value or be empty.

Invalid Author Name/ Author ID

The Assigned Group/Assignee fields are invalid. Use the menus for the Assigned Group and Assignee fields to select this information.

Failed to email article.Recipient is empty.

Owner user doesn't have Knowledge User/Admin permissions.

Failed to email article. No URL can be built. Both Default Web Path and Email Notifications Web Path are missing from AR System Administration Console. For more information, contact your BMC Remedy AR System Administrator.

The article's assignee must have Knowledge Admin or Knowledge User privileges. Select an assignee with appropriate privileges and save the article.

You must select an article before creating an update request.

Select an article from the Knowledge table.

User must be a member of a support group.

Select an update request.

You must choose an Update Request Type from the list, and enter information in the Summary and Request Details fields, to add an Update Request.

You must enter an Article ID for this function to work. You can generate an Article ID by selecting a contact for the article.

must enter values in the Update Request Type, Summary, and Request Details fields to add an update request.

You must enter a value in the Company field.

You must select feedback for viewing.

When adding a Watch Rule, you must enter a Support Group value.

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